We Are Experiencing Technical Difficulties Uploading Your File Please Try Again Late
Hello Nikolay,
Thanks for posting the query here in the community and we feel deplorable to hear that you meet such an issue.
Regarding to your clarification, " When adding a file from a local disk to a task in the Planner, a message appears indicating a file upload mistake".
Nosotros test in our side and we can adhere file from local drive to task in planner meet image below.
Firstly, if the users are using a specific browser, to check whether there's whatsoever specific browser disharmonize event, delight try other browsers and meet the upshot.
As you mention issue occur all of your colleagues also. I'd like to confirm some data to better empathise your situation:
1. Does this only occur to one specific task or all tasks?
2. Does this happen to tasks in other plans?
4. Please assist capture a screenshot of "When you lot click 'Attachment' from a task in planner getting an mistake message.
5. Could yous please share with us file format or size of file (from local drive) it will aid for usa to test in our side.
Meanwhile, could please test in your side create a new planner and tasks and see you can attach file from local drive.
Best Regards,
Waqas Muhammad
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Cheers for the replay!
ane. Does this only occur to i specific task or all tasks?
All tasks and whatsoever planner.
two. Does this happen to tasks in other plans?
Aye
iv. Delight help capture a screenshot of "When you click 'Attachment' from a task in planner getting an error message.
Epitome insert
5. Could yous please share with us file format or size of file (from local drive) information technology volition help for us to test in our side.
docx, 73kb size
half dozen. Tested browser -
Chrome v79
Yandex v19.12
Opera v65
Organization - Win10 64 Corp
At least my entire grouping of v people has this error.
PII is masked by MSFT
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Hi Nikolay,
Thanks for posting back and sharing updates with usa. I apologize for all the inconvenience.
Nosotros again test in our side attach docx 73kb size or fifty-fifty MB file size and attach file from local bulldoze to task in planner nonetheless, we still cannot reproduce issue as you encounter.
To move further we want to confirm if it'due south convenient for you, could you let us know did you try some other docx attach file from local drive to job in planner it will help us to narrow down issue is related to specific discussion file or related to planner .
If issue is occurring on the another docx(non specific docx) file attach file from local bulldoze to task in planner and equally this behavior is aberrant, nosotros had consulted relevant resource about your problem and they suggest creating a support via Office 365 Admin eye>Support>New service request, considering the issue is from Planner server side, that back up team can take the related resource to clarify the consequence further. And this would be the best and quicker way to assistance you troubleshoot the issue. You may as well refer to Contact back up for business products - Admin Help.
Lastly, we also provide the summary for this effect in private message where you tin can apply during cosmos of ticket for getting speed up. You can click on this link to admission private message.
Appreciate your patience and understanding.
Best Regards,
Waqas Muhammad
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Hi Nikolay,
May I know if you have some updated data? Feel complimentary to post back if you need farther assistance.
Best Regards,
Waqas Muhammad
-----------------------
* Beware of scammers posting fake support numbers here.
* One time consummate conversation virtually this topic, kindly Marker and Vote any replies to benefit others reading this thread.
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Pitiful, missed the answer =)
Problem still exists
Tested with different files
Tried xlsx files - 14kb
and pdf - 1.38mb
The error is the same.
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Howdy Nikolay, Thank you for sharing updates with us and I feel deplorable for the inconvenience this had fabricated. It seems error occur in all file format or all Office file documents and as this beliefs is aberrant, information technology should be fix on back stop side. Equally nosotros mention in a higher place creating a support via Office 365 Admin center>Support>New service request, that support team can accept the related resource to analyze the upshot further.We requested this because to go a f ast assistance for your concern. Nosotros appreciate your agreement! Best Regards,
Waqas Muhammad
-----------------------
* Beware of scammers posting imitation back up numbers here.
* In one case complete conversation about this topic, kindly Mark and Vote any replies to benefit others reading this thread.
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Source: https://answers.microsoft.com/en-us/msoffice/forum/all/planner-we-couldnt-cancel-uploading-file-please/f13b7f4d-d904-4f19-9ea5-d7209ce00cc5
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